Indigo is a pioneering medical malpractice insurance company leveraging AI (artificial intelligence) technology to enhance operational efficiency and make purchasing coverage streamlined. As part of the executive team, the company leans heavily on Kathleen Murray, Vice President of People and Culture, to focus on building a dynamic workplace that fosters innovation and collaboration. The ultimate goal is modernizing the medical malpractice insurance industry in a fun and fast environment.
In this Q&A, Murray discusses the unique challenges of the medical malpractice insurance industry, and the transformative impact of AI on Indigo’s processes. She also touches on her commitment to create a supportive culture that empowers employees and what Indigo looks for in AI hiring and technical job candidates.
At Indigo, we believe professionals need deep technical skills in data engineering, machine learning, and model interpretability to help modernize the traditionally slow MPL (medical professional liability) insurance sector.
That means proficiency in cloud computing and data transformation tools is crucial for those looking to push boundaries and drive meaningful change in the AI medical malpractice space.
In short, while a strong foundation in computer science, data science or applied mathematics is ideal, we value self-starters with the tenacity to learn quickly and challenge convention. Candidates who also bring an insurance, finance or startup background can bridge critical industry gaps and make an impact quickly at Indigo.
Those who thrive at Indigo combine hands-on deployment experience with the ability to adapt AI for a highly regulated, traditional and slow-moving field. If you look at it, most companies in the medical malpractice industry are using outdated models and tactics to serve their customers.
So, at Indigo, that means demonstrated success in challenging norms or scaling models in difficult contexts makes candidates highly competitive for positions with us.
Data analysis is essential for creating accurate, actionable risk models that keep up with a fast-changing healthcare insurance landscape. Candidates who excel can pinpoint insights quickly and adapt models without waiting for established norms. We also need those experts who can pivot on projects quickly and see when a data set will not ultimately serve the purposes we set out with.
That’s a great question that is often overlooked! Adaptability, self-direction and problem-solving are critical in a remote-first, fast-paced environment like Indigo. Those who succeed here can dive into ambiguous challenges, collaborate across functions and drive projects with minimal oversight.
We have an amazing team from a diverse background of industries who all come together with a common goal of using technology to make medical malpractice easy to purchase.
Certifications are valuable but secondary to a proven ability to solve real-world problems. Certifications in different cloud platforms or regulatory AI are helpful, but we prioritize those who can get things done in uncharted territory.
Strong problem-solving, analytical thinking, resilience, patience and the desire to knock the door down are critical in disrupting long-established fields like medical malpractice insurance.
Candidates with these skills can make an impact quickly, adapt to challenges, and push forward even when systems are resistant.
At Indigo, careers can progress from individual contributor roles to leadership by demonstrating resilience, rapid problem-solving, and a drive to tackle industry roadblocks. Success here requires evolving as a technical expert and an innovator who can navigate the complex insurance environment.
We are also a lean team with roles that come up as necessary to serve the needs of the business. While your next role may not always be immediately clear, you will learn and grow exponentially across different layers of your background to set yourself apart in future career opportunities.
Ethics are especially important in a field as sensitive as medical malpractice insurance, where privacy, bias and transparency are paramount. We look for candidates who understand these issues and can design models that are fair, explainable, and compliant with regulations, even when challenges arise.
Indigo provides a unique opportunity to disrupt a deeply traditional industry. We’re creating new ways to assess risk in medical malpractice, and we need those who are ready to challenge norms, drive meaningful change, and do so autonomously in a remote-first environment.
We’re a small team that gets immense amounts of work done in record time. We strive to offer you the ability to do some of the best work of your career with an amazing team and culture to support.
Candidates who understand healthcare data, have strong predictive modeling skills, and can adapt to a complex regulatory landscape are well-suited. The ability to work independently and make fast, effective decisions without a clear blueprint is essential.
At Indigo, our culture is something we are most proud of. Our remote-first approach prioritizes autonomy, collaboration and innovation. We’re focused on moving fast, iterating constantly, and finding new solutions to old problems in a field that’s ripe for transformation.
We gather with intention, offer full transparency in communication and are consistently looking for ways to improve upon the experience of our team members.
Indigo is a new medical malpractice insurance platform that uses innovative technology to streamline the traditional malpractice insurance process. Now, physicians and medical groups can receive customized pricing that’s in line with their true medical malpractice risk.
In the event of a medical malpractice claim, Indigo partners with local claims defense attorneys to defend you, allowing you to continue focusing on what you do best — looking after your patients.
It’s time for a more customized medical malpractice insurance experience.
Get a quote today.
